Important Information - Click to open
Ask for a test
Anyone is eligible to book a test for coronavirus via the NHS website or via phone (call 119) ,
You need to get the test done in the first 5 days of having symptoms.
Click here to ask for a test online or alternatively ring NHS 119, For all other advice call 111.
You will need the NHS number of the person who requires the test when booking
You should be able to find your NHS Number on any letter or document sent to you by the NHS, including prescriptions, test results, hospital referral letters and appointment letters
Further information regarding your NHS number is available at:
Further information on coronavirus testing is available at:
The most important thing individuals can do to protect themselves is to wash their hands more often, for at least 20 seconds, with soap and water. Public Health England recommends that in addition to handwashing before eating, and after coughing and sneezing, everyone should also wash hands after using toilets and travelling on public transport.
Watch this short NHS film for guidance:
Department for Education coronavirus helpline
The Department for Education coronavirus helpline is available to answer questions about COVID-19 relating to education and children’s social care. Staff, parents and young people can contact this helpline as follows:
Phone: 0800 046 8687
Opening hours: 8am to 6pm (Monday to Friday), 10am to 4pm (Saturday to Sunday)
Please note, we are currently experiencing high volumes of calls. We appreciate your patience at this time and apologise for any wait that you may experience. To ensure that we answer your calls as quickly as possible, we have now extended our opening hours to cover weekends and are increasing the number of call handlers available to answer your calls.
If you work in a school, please have your unique reference number (URN or UK PRN) available when calling the hotline.
Where to find the latest information
Updates on COVID-19:
Guidance for educational settings:
Guidance for social or community care and residential settings:
Travel advice for those travelling and living overseas:
Latest Department for Education information: